Thursday, 21 July 2011
On the tip of my tongue.
Hello ma wee blog,
I'm standing in line to buy something at the bookshop, idling the waiting time away in people watching as per usual. The girl behind the counter is obviously a student, possibly working on a summer job . It's obvious that she's not having a good day. She's slim, blonde and trying her very best, but somehow it's just not working for her. Her face is flushed and she looks exasperated. Everything she seems to try is turning into a bit of a disaster. Clearly technology is not her forte and the till is not being a friend. Customers and customer service is perhaps something of a training need, but maybe I'm being unkind, perhaps it's just that being so flustered she can't seem to do anything right. She looks on the point of tears.
As the lane slowly moves forward and I get closer, things aren't getting any better for the young girl. By the time I'm at the head of the queue it's clear that the next person she's going to be serving will be me. As I step forward she puts her hands on the countertop and blows upwards across her flushed face, making her fringe flick outwards for a second. Yep - definitely not a good day!
I look at her and without smiling and say, "I'm looking for a book that helps me cope with rejection without resorting to violence. Do you have it? "
No, I don't say that. But it's on the tip of my tongue.
I'm cruel, but I'm not that cruel.
(Not today anyway)
See you later.
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